BTS Outsourcing

BTS provides companies with employment staffing services and Business Process Outsourcing Services (BPO) directly from the Philippines. Our team members are college educated, experienced professional and speak proper fluent proper English.

Services

BTS offers a full range of personnel that can support your business practice. Our team members include accountants, administrative, medical support staff, telemarketers, sales support, engineers, and many other degreed professionals.

Solutions

Our team members go through our comprehensive employee training on specific client programs and industry issues. No single solution fits the needs of each business, therefore; each of our solutions are customized based upon information provided by our clients.

Benefits

BTS offers economic alternatives to hiring full time employees. Our team members are fluent in English, degreed, qualified, and experienced professionals in their field. To find out more about all the services BTS offers please read more.

Telemarketing Outsourcing
We handle the following marketing campaigns:

•Lead generation – calls intended to locate interested clients
•Sales – calls intended to sell service or product
•Appointment setting – calls intended to set confirmed appointments
•Local surveys and research – calls to conduct surveys that assist in company forecasting
•Seminar and event registration – calls to register attendees
•Product and service announcements – calls to announce new product launch, or service
BTS Outsourcing Telemarketing Service Offers

•Management and Process – Conducting an effective call center campaign requires many elements to achieve the ROI you are targeting. Experienced call centers have personnel and processes to maximize program productivity and performance. Program executives, call center managers, supervisors, trainers, and quality control reporting, combined with specific scripting and delivery methodologies according to each centers areas of expertise will out perform any attempt at in-house efforts.

•Experienced Agents – There is no substitute for experience. A good telesales agent or service representative knows how to get around the gatekeepers and how to handle objections as if it were second nature. An experienced agent is also used to handling rejection and is familiar with state and federal call center laws.

•Technologies – A properly equipped call center will cost hundreds of thousands of dollars to set-up and manage. Utilizing outsourcing, you benefit from the latest technologies such as auto-dialers (doubling or tripling productivity) and digital recording (protecting your company, if issues or questions arise) while saving your company valuable marketing dollars. It’s kind of like leasing a car; you get all of the features and benefits, while avoiding long term commitment or investment.

•Cost – Without question, it is more cost effective to outsource your Teleservices program to a proven vendor than performing the same services using your internal staff. The economics of using a qualified Teleservices vendor out performs any other means including attempting to complete a campaign using dedicated or shared resources.