BTS Outsourcing

BTS provides companies with employment staffing services and Business Process Outsourcing Services (BPO) directly from the Philippines. Our team members are college educated, experienced professional and speak proper fluent proper English.

Services

BTS offers a full range of personnel that can support your business practice. Our team members include accountants, administrative, medical support staff, telemarketers, sales support, engineers, and many other degreed professionals.

Solutions

Our team members go through our comprehensive employee training on specific client programs and industry issues. No single solution fits the needs of each business, therefore; each of our solutions are customized based upon information provided by our clients.

Benefits

BTS offers economic alternatives to hiring full time employees. Our team members are fluent in English, degreed, qualified, and experienced professionals in their field. To find out more about all the services BTS offers please read more.

Outsource Collection Service
This division of BTS is a segment of our receivables collection service is designed to provide commercial clients with an effective support solution for delinquent accounts that are considered as charge off or as potential charge off/write-off accounts.

In this division, the focus is on getting clients the highest return on lost revenues. Utilizing a team of professional third party collection representatives, we implement an effective, direct telephone contact program to senior executives of the debtor company.

This is supplemented with letters, fax and email communication and proactive follow-ups, including promise payment confirmations and fixed arrangements for picking up payment checks.
In addition, whenever necessary, based on the account balance or invoice size and clients approval, we will do site visits with the debtor which will always result in us getting paid in the process.

We use a number of investigative techniques and resources to learn as much as possible about the debtor, and use this information to increase the collections effectiveness so as to get the debtor to pay your account.

Since most companies in trouble do not have resources to pay everyone, early identification and timely placement of accounts has a significant impact on collectability.

Our Approach

We are persistent, consistent and methodical with timely follow-up procedures. We treat outstanding balances as if they were our own money, although we never lose sight that it is your money we are collecting.

We use a variety of strategies to pursue debts, based on your request and our assessment of what is most likely to succeed.

We recognize that we will usually be competing with other collection agencies and creditors for the limited funds a debtor may have available; as a result, we pursue claims quickly, vigorously and continuously.

Comprehensive Reporting

We believe that you need continuous access to the status of accounts placed with us. As a result, we provide a variety of weekly and monthly accounts collections status reports, including weekly electronic notification of developments and debtor feedback.