BTS Outsourcing

BTS provides companies with employment staffing services and Business Process Outsourcing Services (BPO) directly from the Philippines. Our team members are college educated, experienced professional and speak proper fluent proper English.

Services

BTS offers a full range of personnel that can support your business practice. Our team members include accountants, administrative, medical support staff, telemarketers, sales support, engineers, and many other degreed professionals.

Solutions

Our team members go through our comprehensive employee training on specific client programs and industry issues. No single solution fits the needs of each business, therefore; each of our solutions are customized based upon information provided by our clients.

Benefits

BTS offers economic alternatives to hiring full time employees. Our team members are fluent in English, degreed, qualified, and experienced professionals in their field. To find out more about all the services BTS offers please read more.

Buy the Staff specializes in all forms of call center and outsourcing services. It includes outbound and inbound call center services which helps you better utilize…” your time, money and resources, and boost your bottom-line.
Buy the Staff Inbound Call Center services offers Order Taking service, Call Center Technical support, Customer Service, Help Desk & Answering service. BuytheStaff Outbound Call Center services are specialized in lead Generation, Appointment Scheduling, Research Surveys , Debt Collection and Telemarketing in Mortgage, Insurance, Telecom Industries etc. Inbound Call Center Services We use and deploy best-in-class call center technology, with VOIP Cisco Call Manger System and connectivity services backed by AT&T. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents. Our operating centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products or processes across industries.

The range of services in the inbound call center services include:

* Phone Answering Service
* Product Information Requests
* 800 Answering Services
* Medical Answering Services
* Customer Service
* Application / Claims Processing
* Subscription services
* Billing queries, etc.
* Sales and order fulfillment
* Order taking
* Sales closures
* Up-selling and Cross-Selling
* Technical Support / Help desk
* Troubleshooting for products and services

Live Telephone Answering Services & Remote Receptionist

* Day or night, when your customers call, it is essential that the person they speak with conveys the feeling that their needs are being addressed by a knowledgeable, concerned member of your staff.

* Buy the Staff understands that the Live Answering Service and Remote Receptionist needs of each business are unique. As such, our services are custom designed to meet the specific needs of each of our clients.

Buy the Staff provides Live Answering Service and Remote Receptionist solutions to businesses across a wide range of industries, ranging in size from small companies to large size corporations.

BuytheStaff Offering the most advanced in Inbound Call Center Services, including:

* Live Telephone Answering Services
* Automate Answering Services
* Medical Answering Services
* Enhanced Inbound Call Center Service Solutions
* Appointment Scheduling
* Service Dispatch
* Customer Acquisition and Order Taking